Privacy Policy

Last updated: December 8, 2025

Your Privacy Matters

At StrongArm Reston Tow Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

When you use our services, we may collect the following information:

• Your name, phone number, and email address
• Your location and the location where you need service
• Vehicle information including make, model, year, and condition
• Payment information necessary to process transactions
• Information you provide in forms or phone calls

How We Use Your Information

We use the information we collect to:

• Provide towing and roadside assistance services
• Communicate with you about your service request
• Process payments for services rendered
• Improve our services and customer experience
• Send you important updates about your service
• Comply with legal obligations

Information Sharing

We do not sell your personal information to third parties. We may share your information only in these situations: with service providers who help us operate our business (like payment processors), when required by law or legal process, to protect our rights and property, or with your consent. Any third parties we work with are required to keep your information secure.

Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

How Long We Keep Your Information

We keep your information for as long as necessary to provide our services and comply with legal requirements. Service records are typically retained for several years for business and legal purposes. After that time, we securely delete or anonymize your information.

Your Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information (with some exceptions)
• Opt out of marketing communications
• Ask questions about how we handle your data

To exercise these rights, please contact us using the information below.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: